Caller: ‘Hello, is this Tech Support?’
Tech: ‘Yes, it is. How may I help you?’
Caller: ‘The cup holder on my PC is broken and I am within my warranty period.How do I go about getting that fixed?’
Tech: ‘I`m sorry, but did you say a cup holder?’ Caller: ‘Yes, it`s attached to the front of my computer.’
Tech: ‘Please excuse me if I seem a bit stumped, It`s because I am. Did you receive this as part of a promotional offer, at a trade show? How did you get this cup holder? Does it have any trademark on it?’
Caller: ‘It came with my computer, I don`t know anything about a promotional. It just has `4X` on it.’
Tech: Sir, that’s the load drawer of the CD-ROM drive and not a cup holder.
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